Terms & Conditions

1. Introduction

Welcome to Veena Creations, operated by Veena Enterprises. By accessing our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our site or services.

2. Handcrafted Variations

Our premium brass products, spiritual essentials, and home décor pieces are meticulously handcrafted by skilled artisans. Because of the traditional, artisan-led nature of our manufacturing process, slight variations in color, finish, weight, and carving may occur. These are not defects but rather the hallmarks of genuine handcrafted artistry.

3. Pricing and Availability

All prices listed on our website are subject to change without notice. We reserve the right to modify or discontinue any product at any time. While we strive to ensure all inventory counts are accurate, if an item you order is out of stock, we will notify you immediately and offer a full refund or an alternative item.

4. Intellectual Property

All content on this website, including but not limited to product designs, images, logos, text, and graphics, is the intellectual property of Veena Creations (Veena Enterprises). Unauthorized use, reproduction, or distribution of any material from this site is strictly prohibited.

5. Limitation of Liability

Veena Creations shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website, or from the performance of the products purchased through our site.

6. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Hathras, Uttar Pradesh.

7. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please reach out to us at:

Veena Creations
Brahamman Puri, Mendu, Hathras,
Uttar Pradesh, India - 204102
Email: support@veenacreations.com
Phone: +91 82736 78216